1. Introduction
Welcome to NirmanCore, a software platform operated by KyrosLabs Software Solutions ("Company", "we", "our", or "us").
We respect your privacy and are committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, store, process, and protect your information when you access or use our website, applications, and services.
By using NirmanCore, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following categories of information:
2.1 Personal Information
Full name
Email address
Mobile number
Business or company name
Billing address
Contact information
2.2 Business Information
Company details
Branch information
Employee and user details
Product and inventory information
Purchase and sales records
Customer and supplier information
Transaction and billing information
2.3 Technical Information
IP address
Browser type and version
Device information
Operating system
Login activity
Usage statistics
Cookies and session information
2.4 Payment Information
Payments made through our platform may be processed by third-party payment gateway providers. We do not directly store complete debit card, credit card, or banking credentials on our servers.
3. How We Use Your Information
We use collected information for the following purposes:
To create and manage user accounts.
To provide software services and platform functionality.
To manage subscriptions, plans, and add-ons.
To process payments and generate invoices.
To provide customer support and technical assistance.
To send account notifications and service updates.
To improve our products and user experience.
To identify and prevent unauthorized access, fraud, and security threats.
To comply with applicable legal and regulatory requirements.
4. Data Storage and Security
We implement reasonable technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, loss, or destruction.
These measures may include:
Secure server infrastructure.
Access controls and authentication.
Data encryption where appropriate.
Regular backups.
Monitoring and security practices.
However, no internet-based system or electronic storage method can guarantee absolute security.
5. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share information with trusted third-party service providers when necessary, including:
Payment gateway providers.
Cloud hosting and infrastructure providers.
Email and communication service providers.
Technical and software service providers.
Government authorities where legally required.
Such sharing will be limited to what is reasonably necessary for the relevant purpose.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
Maintain login sessions.
Remember user preferences.
Improve website performance.
Understand website usage.
Enhance security.
You can manage or disable cookies through your browser settings. Some platform features may not function properly if cookies are disabled.
7. Data Retention
We retain personal and business information for as long as necessary to provide our services, maintain customer accounts, fulfill contractual obligations, resolve disputes, and comply with applicable legal requirements.
After account termination, data may be retained for a reasonable period where required for legal, security, backup, or compliance purposes.
8. Your Privacy Rights
Subject to applicable laws, you may have the right to:
Request access to your personal information.
Request correction of inaccurate information.
Request deletion of eligible personal information.
Withdraw consent where processing is based on consent.
Raise concerns regarding the processing of your information.
To exercise these rights, contact us using the details provided below.
9. Third-Party Websites and Services
Our platform may contain links or integrations with third-party websites and services. We are not responsible for the privacy practices, policies, or security of external websites.
We recommend reviewing their privacy policies before sharing personal information.
10. Children's Privacy
Our services are intended for businesses and authorized users. We do not knowingly collect personal information directly from children without appropriate authorization or legal basis.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Changes will be published on this page with an updated revision date.
Continued use of our services after changes are published will be subject to the updated policy, to the extent permitted by applicable law.
12. Contact Us
For questions, requests, or concerns regarding this Privacy Policy, contact us:
Company: KyrosLabs Software Solutions
Product: NirmanCore
Email: support@kyroslabss.com, support@nirmancore.com
Website: www.kyroslabss.com, www.nirmancore.com
Address: Bodhan, Nizamabad, Telangana - 503185
Business Hours: Monday to Saturday, 10:00 AM to 6:00 PM